How we collect, use, and protect your information at Thrive Hand Therapy.
Effective date: March 24, 2026
We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.
We may collect information you provide directly, such as your name, phone number, email address, appointment request details, and message content submitted through our forms.
We may also collect limited technical data such as browser type, device information, and site usage activity to help improve website performance.
We use the information we collect to respond to inquiries, schedule appointments, provide requested services, improve site usability, and communicate with you about your care.
We only use personal information for legitimate business and patient-care related purposes.
We do not sell your personal information. We may share information with trusted service providers who support website operations, communications, and practice administration when necessary.
We may also share information when required by law, legal process, or to protect safety and rights.
Our website uses cookies and related technologies to support core functionality, remember preferences, and analyze site traffic. You can adjust browser settings to manage cookies.
Disabling some cookies may affect how certain site features function.
We use reasonable administrative and technical safeguards to protect personal information. While no system is completely secure, we take security seriously and review our practices regularly.
We retain information only as long as needed for operational, legal, and patient-care related purposes.
You may request updates to your contact information or ask questions about how your information is used. Depending on applicable law, you may also have rights related to access or deletion.
To make a request, contact our office and we will respond as appropriate.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have privacy questions, please contact our office at (408) 691-1825.