Frequently Asked Questions

Hand therapy is a specialized form of rehabilitation that focuses on treating injuries and conditions affecting the hand, wrist, forearm, and elbow. Our certified hand therapists use evidence-based techniques to restore function, reduce pain, and improve quality of life.

Becoming a Certified Hand Therapist (CHT) requires becoming a licensed Occupational Therapist (OT) or Physical Therapist (PT), gaining at least 3 years of clinical experience (including 4,000+ hours in hand therapy), and passing the Hand Therapy Certification Commission (HTCC) examination. The process involves advanced training and mandatory recertification every five years.

Yes, a doctor’s referral with a diagnosis and a prescribed treatment plan is required before we can begin your care.

Your first visit typically lasts 60 minutes. We'll conduct a thorough evaluation of your condition, discuss your goals, and begin initial treatment. Please bring any medical records, imaging reports, and a list of current medications. Wear comfortable clothing that allows easy access to the affected area.

Payment is due at the time of service.

Treatment duration varies depending on your condition, severity, and individual response to therapy. Some patients may need only a few sessions, while others might require several weeks of treatment. We'll provide you with a personalized treatment plan and estimated timeline during your initial evaluation.

We require 24 hours' notice for appointment cancellations to avoid a late cancellation fee. This allows us to offer the appointment time to other patients who may be waiting for care. Emergencies and illness are understood, but please call as soon as possible.

Yes, we provide complimentary parking for all patients. If you're heading north past our building, you'll find public parking just beyond us on the right. Our office is fully wheelchair accessible, featuring a ground-floor entry and accessible restroom.

If you recently had surgery or a new injury, we usually recommend a referral from your surgeon or physician so your plan matches medical guidance. If you are unsure, call us and we can help you confirm what is needed for your case.

Timing depends on your procedure and surgeon protocol. Some patients start within a few days, while others begin after a short protection period.

Most patients are seen 1-2 times per week at the beginning, then frequency is adjusted based on progress, healing stage, and goals. Your schedule is personalized and updated as you improve.

In many cases, yes. If a custom splint is needed, we can often fabricate and fit it during your visit. Complex cases may require follow-up adjustments to optimize comfort and support.

Wear comfortable clothing that allows easy access to your shoulder, arm, wrist, or hand as needed. If you have a splint, brace, or post-op dressing, wear or bring it to each visit.

Yes. You are welcome to bring a family member, caregiver, or support person, especially if they help with home exercises, transportation, or communication. They can also learn key parts of your home program.

Most follow-up sessions are about 45 minutes. Visit length can vary based on your diagnosis, treatment plan, and current phase of recovery.

If you are running late, please call our office as soon as possible. We will do our best to accommodate you, but late arrival may shorten your session or require rescheduling depending on the schedule.

We may be able to accommodate virtual appointments upon request.